Product information:
xitrus reserves for any misprints or any inaccurate information on the homepage.
Personal information:
Our customers personal information will be confindential kept and are only used when sending the order.
Order:
You must be at least 18 years old or have guardian approval if you want to order from xitrus.
Prices:
25% tax is included in all prices. The price at the time of the order is not subject for change.
Delivery:
All our product are kept in stock and will be delivered within 2-5 working days if nothing else is stated. For international order please contact us.
Ordering:
You can order from xitrus.se by:
- Our webshop (xitrus.se)
- By phone
- By email
Freight charges:
Free delivery within Sweden. For international order please contact us.
Payment:
Credit Card (Visa, Mastercard, American Express) or PayPal.
Invoice
Cash Payment
Advance payment
Plusgiro: 446788-2
Bankgiro: 5878-9157
Packages not picked up:
Packages not picked up will be charged with at least 20 euro to cover two shipping costs, packinging and administrative expenses.
If necessary the charge will be sent for collection.
False orders:
All false orders will be reported to the police. Xitrus will do its best to assist the police in the investigation.
Complaints:
If your product is damaged or you get the wrong product please contact xitrus within 8 working days since you received the package. Return shipment in this case is covered by xitrus. Returned packages without our approval is not accepted.
Visuable damage caused by transport is reported directly to the transport company. Product that gets broken caused by incorrect use or violence is not replaced.
Purchase of approval
If you of any reason is not satisfied with our product, please return it to us within 14 days after you receive it. The product must be unused and the sent back with its original package if one is available.
After the product is inspected and approved we will send a new product or make a repayment, according to your wishes.
Return shipping costs will be paid by the customer and is non refundable.
Return adress:
Xitrus
Kastanjevägen 11
23437 Lomma
Sverige
E-post:
Misc:
You as a customer must agree to our terms before ordering. Our terms can be changed without any notice.
Log statistics:
Log statistics is used by xitrus to gather information of our customers and statistics includes country, what kind of platform or web browser etc. Your ip-address may be registered but its used only for statistics.
E-mail marketing:
You may select to recieve our newsletter with many good offers and exciting news.
You will only recieve the news letter if you accept it when you create your account. The newsletter will be sent out twice a month. If you dont want to recieve our newsletter you are able to unregister in your profile at www.xitrus.se or send an email to
.